Cookie Policy
Last updated: January 2025
What This Policy Covers
This document explains how lighta-portalx.com uses tracking technologies. We're being upfront about what happens when you visit our site and what information gets collected along the way.
We know policy pages can be tedious. We've tried to make this straightforward without burying the important bits in legal speak.
Understanding Tracking Technologies
When you browse our website, small data files get stored on your device. These are commonly called cookies, though the technology includes a few different methods.
Think of them as breadcrumbs that help us remember you between visits. Some expire when you close your browser. Others stick around longer to remember your preferences or analyse how people move through the site.
- HTTP cookies: Standard text files that store basic information
- Session storage: Temporary data that disappears when you leave
- Local storage: Persistent data that remains between visits
- Pixel tags: Tiny images that track if content loaded properly
Types of Tracking We Use
Essential Functions
These keep the website working. They handle things like form submissions, page navigation, and security features. Without them, basic functionality breaks down. You can't really disable these without the site becoming unusable.
Performance Monitoring
We track how visitors interact with different pages. Which sections get ignored? Where do people get stuck? This helps us spot problems and improve the experience. The data gets anonymised so we see patterns, not individuals.
Functional Preferences
These remember your choices between visits. Things like whether you've dismissed certain notifications or preferred viewing options. Makes repeat visits less annoying since you don't have to reset everything.
Marketing and Outreach
Sometimes we track which pages led to enquiries. This tells us which content resonates with potential clients. We might also check if visitors came from specific campaigns or referral sources.
What Gets Tracked and Why
Technical Information
Browser type, device specs, screen resolution. This helps us ensure the site works across different setups. Mobile users get a different layout than desktop visitors, for example.
Navigation Patterns
We log which pages you view and how long you spend there. If everyone bounces off a particular page within seconds, that's a sign something's wrong with it.
Interaction Events
Button clicks, form starts, scroll depth. This shows whether people actually engage with content or just skim past it. Helps us identify what's worth keeping and what's just taking up space.
Referral Sources
Where did you come from before landing here? Search engine? Social media? Direct link? Knowing this helps us understand which channels bring quality traffic.
How Long Data Sticks Around
Session cookies vanish when you close your browser. That's usually within a few hours unless you leave tabs open for days.
Persistent cookies have set expiration dates. Preference cookies might last six months or a year. Analytics data typically expires after two years, though the aggregated insights stay in our reports indefinitely.
Some tracking persists until you manually clear your browser data. We can't control that from our end.
Managing Your Preferences
Modern browsers give you control over cookie handling. You can block them entirely, allow only first-party cookies, or clear everything each session.
Browser Settings Access
Chrome: Settings → Privacy and Security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions → Manage and delete cookies
Blocking all cookies will likely break certain features. Forms might not submit properly. Some pages might not remember you logged in. It's a tradeoff between privacy and functionality.
Third-Party Services
We occasionally use external services for specific functions. Analytics platforms, form handlers, embedded content. Each has its own tracking methods and policies.
When you interact with embedded content, those providers might set their own cookies. We don't control their practices, though we try to work with reputable services that respect user privacy.
This policy gets updated periodically as our practices evolve or regulations change. Major changes will be noted at the top with a revision date. Check back occasionally if these details matter to you.
Questions or Concerns?
If something here doesn't make sense or you want specific details about our tracking practices, get in touch.
21 Lawrance Square, Northfleet, Gravesend DA11 7HW, United Kingdom